Upper Dolpo

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Upper Dolpo

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Please go through the following Terms and Conditions that govern the relationship between you and Travel House Explorers (P) Limited

It should be understood that clients should accept the fact that a general flexibility is needed for adventure travel of this type. All tours and treks to Lhasa and Bhutan are exclusively controlled by the Chinese and Bhutanese authorities respectively and therefore, for adventure travel of this type, Travel House Explorers Pvt. Ltd. - (THE) or its foreign operators will in no way be responsible for sudden changes in the fixed itinerary while in these destinations. In such cases, Travel House Explorers shall suggest suitable alternatives, which can be decided upon mutual agreement. If an agreement cannot be made, Travel House Explorers shall refund the balance amount after deducting expenses already incurred.

Your bookings are considered accepted on your acceptance of the above terms and conditions.

We charge 10% of the total trip cost, which is a non-refundable deposit. We will send you a comprehensive trip itinerary after booking.

PAYMENT TERMS AND CONDITION

Unless prior credit agreement has been approved, pre-payment of 50% of the tour cost is necessary to reconfirm all bookings. The balance is due no later than two months prior to the commencement of the tour. If you book a tour less than 2 month prior to departure, you must send the full payment within 7 days of confirmation by us

FOR TIBET TOURS AND TREKS

We require a trip deposit of 10% of the tour cost (non refundable) plus US$ 295 (one way airfare for KTM-LXA) or US$ 590(two way airfare) for confirmation of all bookings. The balance payment must be paid in full before trip departure as per above mentioned payment terms and condition.

Tickets once issued are subject to 35% cancellation charge if cancelled for any reason whatsoever.

Payment can be made by wire transfer (with all bank charges to your account). to our account in USA or Nepal.

CONFIRMATION

All bookings are considered confirmed only after you receive our written confirmation along with a deposit of 10% of the tour cost ( non refundable). Naming list/rooming list of FIT/GROUPS are necessary latest by one month before group arrival.

CANCELLATION POLICY

Notice of cancellation must be made in person by those booking locally & for those booking from overseas, cancellation notice must be sent in writing & refunds will be made as follows:

a) Till 2 months before the tour date 10 % of the tour cost
b) 29 day still 2 months (60 days) before the tour days 30 % of the tour cost
c) 11 to 28 days before the tour date 50 % of the tour cost
d) Till 10 days or less before the tour date No refund

In case of air ticket bookings, a separate schedule of advance payments and cancellation policies shall apply, in accordance with the rules prevailing at the time with different airlines.

Refunds

In case of cancellation or non-utilizing of services for any reasons after commencement of services contracted, no refund shall be made by us. We shall not bear any responsibility to refund for unused hotel accommodation, chartered transportation, unused air/train tickets, missed meals, guides etc.

In case of cancellation in advance, refund amount for unused/unutilized services (which have been paid for and cancelled in advance) would be worked out on the basis of cancellation policy as described above and the money accordingly refunded to the person/entity who made the payment to us. Please note that the refund process may take around a month due to banking procedures. Any bank charges relating to the refund would be deducted from the refund amount.

INSURANCE

Our cost does not include insurance of any kind. It is recommended that travelers obtain a comprehensive insurance covering personal injury, loss & damage of property and also tour cancellation.

It is requested that all passengers are properly insured specially for high altitude treks, to include rescue operation by air or land.

You need to send us your copy of your insurance policy (e.g. your insurance certificate) or carry it with you while you come on the trip

LIABILITY

Travel House Explorers Pvt. Ltd. - (THE) will take special care and attention for a smooth and pleasant journey as well as the safety and well being of clients. For this reason, we must reserve the right to alter or change the program even at short notice in the best interest of passengers, should this be necessary. THE or its agents will not be held responsible for any changes, alternations or cancellation of the program owing to unforeseen circumstances such as war, riots, strikes, civil unrest, government action, natural disasters or other events outside THE’s control such as delays or cancellation of flights or technical problems to transport, etc. Any incidental expenses incurred there off will have to be borne by the clients personally.

OUR LIABILITIES & LIMITATIONS

Travel House Explorers Pvt. Ltd. and its foreign partner agents act only in the capacity of agent for hotels, airlines, transporters, railways and contractors providing other services, and all service documents issued by us on their behalf such as air tickets and service vouchers etc. are issued subject to the terms and conditions under which these services are provided by them.

All itineraries are sample itineraries, and subject to change before the commencement of the tour or during the tour depending on factors such as weather, road conditions, physical fitness of the participants etc. Travel House Explorers Pvt. Ltd. reserve the right to make changes to the itinerary in the best interest of your safety, comfort and general wellbeing.

Our prices are based on the prevailing rates provided to us by concerned airlines etc. who retain the right to modify their rates without notice. Any such changes will have to be borne by the clients directly.

Travel House Explorers Pvt. Ltd. shall not be responsible for any delays/changes in the program or any expenses incurred, whether directly or indirectly, due to any cause beyond our control such as natural hazards, flight/train cancellations, sudden timetable changes, accident, and breakdown of equipment or transport, weather, sickness, landslides, earthquake, fire, political closures, strikes, riots or any untoward incidents.

Travel House Explorers Pvt. Ltd. shall not be responsible for any loss, injury or damage to person, property resulting, directly or indirectly, from any act of nature, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical reasons, Government regulations, defaults, or any other causes beyond our control.

Our cost does not include insurance of any kind. It is recommended that travelers obtain a comprehensive insurance covering personal injury, loss & damage of property and also tour cancellation.

It is requested that all passengers are properly insured specially for high altitude treks, to include rescue operation by air or land.

You need to send us your copy of your insurance policy (e.g. your insurance certificate) or carry it with you while you come on the trip

I accept the Terms and Conditions



© Travel House Explorers - 2019